Classy Writers

Classical Writers

Conflict management within the organization

For this week’s Discussion, you will explore means of managing conflict within the organization. To complete this Discussion, you will need to provide an example of a workplace conflict. You can use an example from your own work experiences, a case study, or a hypothetical example. Once you have identified the example you wish to use, post a response that incorporates the following: Briefly summarize your case study at the beginning of your response. Avoid being too detailed in your summary. Basically, you should state the nature of the conflict in a sentence or two. You will be providing more details in your analysis. Analyze your scenario according to the stages of conflict — frustration, conceptualization, behavior, and outcome. Use the four stages to describe how the conflict unfolded and what resolution, if any, was reached. Apply the information from the chart on page 375 of your text to your scenario. Choose one of the options from column one of the chart that you believe best explains why the conflict escalated. Then, discuss how the corresponding leadership role in column two can be used to help address the conflict. Provide a specific action strategy that demonstrates the leader’s role according to the suggestion in column two.

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