Emphasis should be placed on the main problem being solved, key issues, and/or root causes. Students will be tasked with applying the appropriate analytical tools to case data, both quantitative and qualitative. For some cases, root cause analysis will be used to examine symptoms/key issues to derive alternative solutions mindful of the cause(s). Alternatives will then be critically examined leading to a final solution set. For other cases, the appropriate analytical tools will be used to choose among a set of currently existing alternatives. Finally, some cases will require a combination of both analytical approaches.